“I was completely amazed at the endless resources…”
A struggling Pennsylvania cleaner’s business was turned around by applying SFS concepts. What can the SFS: “Five Star Solutions” seminar do for you?
What to do if no one will sign-on-the-dotted-line?
A San Diego contractor’s office manager sees trouble looming without signed authorizations for late night water losses. What can she do?
Restoration: Breaking through the PSP barrier?
So how can a water damage restoration company “break through the clutter” of an adjuster’s day? How can you get him or her to focus on the superior value and savings you provide?
Solid decisions – NOT “wishful thinking” (Part 2)
Chuck reminds us to make an honest assessment of our clients and then have the courage to fire the ones that are “non-performing”…
Finding the best content for your restoration and cleaning website
Finding the time (and the motivation) to sit down and crank out sales copy is tough for most business owners. That blank page can really drive you crazy unless you follow these simple tips.
Making your Photo ID badges even better!
Wearing a simple photo ID badge calms your first time client’s silent fears and is a great Moment of Truth. Now Steve weighs in on how to get even more traction out of ID badges!
Strategies for Success Seminar- September, 2012 (Jon-Don Philadelphia, PA)
“Even though some material pertained to larger companies, the principles are the same for an owner/operator company such as mine. I now have a plan thanks to SFS and the priceless Jon-Don Team!”
Creating Cheerleaders with “Magic Squares”
Let’s face it- in residential cleaning (or even more in restoration) it is all about “Putting on a show”! In this QuickTIPS we break down just why this “dog and pony show” matters so much.
Solid decisions-not “wishful thinking”(Part 1)
Facing the real data in your business frequently means somebody is going to have to make some tough decisions. Since you’re the guy who signs the checks- that “somebody” is probably YOU!
Google+ for Cleaners & Restorers: Small Business Benefits
So why should you focus on social media and especially Google+? For the social media challenged among us trust your SFS team to break it down into easily understood concepts.
Google+ for Cleaners & Restorers: A Primer
Are you “on the fence” about online marketing? Not sure if you need it or can manage it? So just WHAT the heck is “social media” and HOW can you use it as a “Strategy for Success”?
Respect your client’s “Personal Space”
You (and your employees) have a very short time to put your customer’s mind at ease. How long? Steve says two minutes! So you better get started off right…
Jon-Don’s Nick Paolella honored at Connections
Jon-Don co-founder Nick Paolella was honored at the 2012 Connections with a special Lifetime Achievement Award. Nick is legendary for his quick wit and ageless energy, but the man has hidden depths…
Should I cover up shoddy carpet installations?
A Portland carpet cleaner has worked hard to build a retailer base. But now he is sick of bailing out his floor stores AND their “slap-it-in” installers! Steve suggests a middle ground…
Love, hate and commercial cleaning
Attention all Connections attendees. Don’t miss Steve Toburen’s “Building Commercial Toll Booths” seminar next Wednesday morning in Las Vegas. Even better, it is FREE and Steve guarantees no sales pitch!