Making your Photo ID badges even better!
Wearing a simple photo ID badge calms your first time client’s silent fears and is a great Moment of Truth. Now Steve weighs in on how to get even more traction out of ID badges!
Strategies for Success Seminar- September, 2012 (Jon-Don Philadelphia, PA)
“Even though some material pertained to larger companies, the principles are the same for an owner/operator company such as mine. I now have a plan thanks to SFS and the priceless Jon-Don Team!”
Creating Cheerleaders with “Magic Squares”
Let’s face it- in residential cleaning (or even more in restoration) it is all about “Putting on a show”! In this QuickTIPS we break down just why this “dog and pony show” matters so much.
Solid decisions-not “wishful thinking”(Part 1)
Facing the real data in your business frequently means somebody is going to have to make some tough decisions. Since you’re the guy who signs the checks- that “somebody” is probably YOU!
Google+ for Cleaners & Restorers: Small Business Benefits
So why should you focus on social media and especially Google+? For the social media challenged among us trust your SFS team to break it down into easily understood concepts.
Google+ for Cleaners & Restorers: A Primer
Are you “on the fence” about online marketing? Not sure if you need it or can manage it? So just WHAT the heck is “social media” and HOW can you use it as a “Strategy for Success”?
Respect your client’s “Personal Space”
You (and your employees) have a very short time to put your customer’s mind at ease. How long? Steve says two minutes! So you better get started off right…
Jon-Don’s Nick Paolella honored at Connections
Jon-Don co-founder Nick Paolella was honored at the 2012 Connections with a special Lifetime Achievement Award. Nick is legendary for his quick wit and ageless energy, but the man has hidden depths…
Should I cover up shoddy carpet installations?
A Portland carpet cleaner has worked hard to build a retailer base. But now he is sick of bailing out his floor stores AND their “slap-it-in” installers! Steve suggests a middle ground…
Love, hate and commercial cleaning
Attention all Connections attendees. Don’t miss Steve Toburen’s “Building Commercial Toll Booths” seminar next Wednesday morning in Las Vegas. Even better, it is FREE and Steve guarantees no sales pitch!
An often overlooked Google reminder!
Having trouble moving your business listing up in Google searches? This one little trick can save you a lot of headaches.
Strategies for Success Seminar- August, 2012 (Jon-Don St. Louis, MO)
“This course provides everything it promises and then some. Day one alone is worth the price of the class and the rest is all gravy.”
Painting Your Success- Part 4
Ivan Turner brings this four-part series to a conclusion with a well illustrated summary. Whether you are an experienced or very new business owner, YOU are responsible for painting success in your work.
Capture your employee’s creative ideas
Wise entrepreneurs eagerly embrace advice and counsel- especially from their employees. So make it easy for your front-line technicians to share their insights.
The Three A’s – Part 3: Affability
Are you nice to your customers? Who isn’t? But are you affable? In the speed of today’s business world being pleasant, friendly or sociable is a luxury many business owners feel that they just can’t afford. Chuck reviews why cleaners and restorers need a little bit of “bedside manner”.