An often overlooked Google reminder!
Having trouble moving your business listing up in Google searches? This one little trick can save you a lot of headaches.
Strategies for Success Seminar- August, 2012 (Jon-Don St. Louis, MO)
“This course provides everything it promises and then some. Day one alone is worth the price of the class and the rest is all gravy.”
Painting Your Success- Part 4
Ivan Turner brings this four-part series to a conclusion with a well illustrated summary. Whether you are an experienced or very new business owner, YOU are responsible for painting success in your work.
Capture your employee’s creative ideas
Wise entrepreneurs eagerly embrace advice and counsel- especially from their employees. So make it easy for your front-line technicians to share their insights.
The Three A’s – Part 3: Affability
Are you nice to your customers? Who isn’t? But are you affable? In the speed of today’s business world being pleasant, friendly or sociable is a luxury many business owners feel that they just can’t afford. Chuck reviews why cleaners and restorers need a little bit of “bedside manner”.
Painting Your Success- Part 3
Here are three examples of well-known successful visionaries that overcame initial self-doubt.
How to recover from a service blunder
Here is a simple acronym “road map” for making unhappy clients into “Turbo” Customer Cheerleaders!
Can I sell carpet cleaning door to door?
A Rochester, NY carpet cleaner needs some effective low cost marketing. Steve says if you are going to “burn some shoe leather” you better get a good return on your investment! Here’s how…
Painting Your Success- Part 2
As you reach for success, you must defeat the inner Critic that wants to control your mental palette of choices. It is time to prepare yourself mentally for success!
Words Do Matter (Part II)
Here are some more words to avoid along with the better replacements. Plus, our readers chime in with their favorite expressions.
The Three A’s – Part 2: Accessibility
If you are in Emergency Disaster Restoration 24-7 “accessibility” is a no-brainer. But what about the average cleaner? Who should he or she be accessible to? Chuck adjusts our Customer’s Eyeglasses…
Strategies for Success Seminar- July, 2012 (Jon-Don Seattle, WA)
“There is no other program or business coach in the industry that will do more to systematize your marketing your financials, your operations or your future success, period!!! The best part, there are no ulterior motives, or back of the room fire sales.”
Painting Your Success- Part 1
Every day you wake up with a choice- will you create something totally original or just keep following the crowd?
Words DO matter!
Words paint a mental image in the already stressed out mind of your residential client. So Steve shares some great “replacement phrases” for the negative word “spray”!
How can I get rid of my “skating rink” floors?
This Atlanta based restaurant owner is (rightly) concerned about his slippery kitchen floor. Can he solve this safety issue before a lawsuit takes him under?