Listen carefully: The vast majority of your “Why are you so expensive…?” customers don’t really care about price!
Communication systems help avoid costly misunderstandings and promote a professional, trusting relationship.
Let your client “pre-experience” the cleaning or restoration service you are selling.
The “Let me check with…” response is usually an “evasion tactic” to avoid the more accurate (but extremely adversarial) customer reply, “You are waaaaaay more expensive than the other guys!” What should you do?
Create a dramatic “before-and-after” contrast with this “Show and Tell” Demo to show the customer just how great their carpets will look after cleaning. Help your customer visualize the final results and you’ll always book the job! Steve takes you step by step through his “Show and Tell” process.
Steve’s Special Report: Carpet Cleaning Inspections that Sell!
Order your own private label spotter: Jon-Don’s Custom Label Program
Use only bright white towels for this presentation: New bright white hand towels