Strategies for Success Seminar- March, 2012 (Jon-Don Chicago, IL)

“This is the only class I know of that gives you ALL the knowledge to expand and run your business. Your business will become a turn-key operation.”

Why can’t customer service always be this easy?

Everyone knows Big Billy has always been addicted to the coffee at Starbucks. Now his latest Starbucks experience has turned him into a raving fan. Future SFS attendees be warned …

So what “Success Skills” are you lacking? (Part I)

Sure, nobody cleans better than you do. Wonderful! We salute your hard work! And yet, are you still struggling after all these years? In this series Chuck Violand shares a few possible reasons why…

SFS Seminar- February, 2012 (Atlanta, GA)

“Following these instructions I will be making more money immediately, in the long-term and for life! Absolutely brilliant. I really appreciate everyone’s hard work. The food was amazing. Thank you to everyone at Jon-Don for giving me an incredible week and changing me for both work and for life.”

The owner won’t sign over the insurance check- HELP!

A recent USA Today survey says 21% of homes in the US are worth less than the mortgage. Steve tells you how to protect yourself BEFORE you start remediation on these “underwater” houses that are really flooded!

You just never know who is calling …

Tired of all the “how much” phone calls from Price Shoppers? SFS member Larry Holder reminds us that not all questions about price are from cheap people. Then Steve chimes in with a great (and free) phone script that answers “How much do you charge”?

TOP TEN #4- Make MORE $$$ by “Booking LESS”

Most cleaners love an upcoming week crammed full of jobs right from the git-go. But Steve says there are several subtle traps in overbooking your technicians. Learn how you may “Make More Money” by booking fewer jobs per week …