Steve Toburen

Director of Training for Jon-Don’s Partners for Success™ program, Steve Toburen spent over 20 years “down in the trenches” as the owner of one of the most successful cleaning and restoration firms in the country. Check out Steve's technician training program HERE.

TOP TEN “How to Make More Money” #6: Develop niche services

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Quit competing against the far-too-COMMON “Clean Any Size Living Room, Dining Room and Hall for …” bozos. Instead, offer UNCOMMON “special niche services”!

TOP TEN List Idea #7: Pre-orient your client on how to spend more!

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Remember, your clients can’t buy more if they don’t know! Steve shares some tips in #7 of his TOP TEN Ways to Make More Money From Each Job List …

How should I pay an outside commercial cleaning sales rep?

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A commercial cleaning firm is facing problems with a recently hired outside commercial rep. Steve tells them what they should have done and still can do!

“How much per square metre should I charge?”

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Square foot, square metre- the question is the same! A new carpet cleaner in Great Britain is facing this pricing quandary and wants a formula for pricing. So Steve gives him one …

2011’s TOP FIVE articles!

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What reached out and grabbed our cleaner and restorer readers during 2011? This recap let’s you know what our little “band of brothers” focused on last year. You STILL can act on any of these ideas. Just don’t let 2012 leave you in its dust.

Moment of Truth Restoration Checklist

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This restoration “Moment of Truth” checklist structures the job so that while your employees are doing the restoration work, they are also giving the home owner positive Moments of Truth.

I don’t want to be rich- will SFS help me?

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Steve applauds a Florida carpet cleaners decision to focus on his family instead of searching for riches. So can the Strategies for Success seminar help a “little guy” that just wants to stay small?