How should I pay an outside commercial cleaning sales rep?
A commercial cleaning firm is facing problems with a recently hired outside commercial rep. Steve tells them what they should have done and still can do!
A commercial cleaning firm is facing problems with a recently hired outside commercial rep. Steve tells them what they should have done and still can do!
Labor (especially YOUR own labor!) will always be your most expensive overhead. Save time by getting efficient and you will Make More Money on each job!
You don’t make money driving! Steve shares some great tips on how to “travel smarter” and Make More Money on each job!
Square foot, square metre- the question is the same! A new carpet cleaner in Great Britain is facing this pricing quandary and wants a formula for pricing. So Steve gives him one …
Learn one simple concept that will change forever how you view property management accounts! Steve begs you to PLEASE try this one!
Steve says: “Put more profit in your pocket by raining your prices!” (DUH!)
What reached out and grabbed our cleaner and restorer readers during 2011? This recap let’s you know what our little “band of brothers” focused on last year. You STILL can act on any of these ideas. Just don’t let 2012 leave you in its dust.
People hire on with you for you for a pay check. (Duh!) BUT they stay long term because they “buy in” emotionally to the family atmosphere and shared vision you have created. Read on for how to do it …
This restoration “Moment of Truth” checklist structures the job so that while your employees are doing the restoration work, they are also giving the home owner positive Moments of Truth.
There is no sin in enjoying yourself while learning great stuff. Steve reminds us that we can revel in warm beaches AND learn from the best in the industry. All one month from now in the sunny Tampa Bay area …
Steve applauds a Florida carpet cleaners decision to focus on his family instead of searching for riches. So can the Strategies for Success seminar help a “little guy” that just wants to stay small?
How can you get prospects to actually read your direct-mail commercial account letters? Would a sample help?
Nothing (with the exception of how to price your work) will get carpet cleaners more agitated than the eternal question of one person versus two person crews. Steve explains why he came down somewhere in the middle …
Growth brings its own set of challenges. At the top of the list is teaching your techs to restock service vehicle. What options does a small operator have?
Every carpet cleaner wants to make a great first impression and prepare the way for repeat sales. How can the customer’s children assist in this endeavor? Read on for a simple but effective tip.