Steve Toburen 
The power of your subconscious is huge. In fact, just temporarily putting off taking action has given me some of my very best ideas. The challenge is recording your idea once you have it. Steve gives some suggestions.
A 70 year old Texas carpet store is expanding into carpet cleaning. So how can they turn their thousands of long-term retail clients into carpet cleaning customers? Steve shares tips on how to win them now … or win them later.
Stop the insanity of trying to underprice the competition on every single job. It’s time for a new tactic. Go where no one else wants to go!
A Philadelphia cleaner’s business hits the wall. What to do? Steve hit’s him with four tough questions and shares four practical ideas to get things back on track.
Steve shares his tips on avoiding the needless and time-consuming “discussions” with the customer on how the work area should be measured.
A young Denver cleaner ponders commercial carpet cleaning. Steve shares great downloads plus how this budding entrepreneur can attend SFS absolutely free!
It is essential to keep your business contact info in front of your customers. Here is one simple, inexpensive “in-the-home reminder” that really works.
Tired of the “just send me some literature” response? Steve weighs in with step-by-step instructions for this commercial cleaner to overcome inertia.
The more “public” your R&R the more impact it has with an employee. Here is an easy way for clients and coworkers to publicly R&R your employees’ efforts.
A New Zealand cleaner “bought a job” ten years ago but now finds himself burning out and facing a dead end. Steve shares some options and resources that just might help …
A “day before” Confirmation Call creates efficiency and profitability for you. Even better, it is a great positive Moment of Truth for the home owner…
Nothing is more important to your financial future (and personal happiness) than finding stellar employees that “buy in” to your business vision.
A Chicago area cleaner is facing a “forced move” to rural Missouri. Can he not only survive but prosper?
You’ve worked really hard to polish your company image. Don’t let bad cell phone habits bring it down. Get started with these TIPS from the frontlines of a really successful carpet cleaning operation.
A grieving friend asks how he can carry on the legacy (and clientele!) of his fallen carpet cleaning associate. Steve shares some practical advice …